物流政策 – Trinity Skys

物流政策

SHIPPING POLICY

Due to global shipping surge may some orders may be subject to be delayed and longer than expected.

SHIPPING POLICY

 Order processing times are separate from the shipping times  

All orders are processed within 3 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. Order will be processed and shipped once shipped. You will receive another notification when your order has shipped from one of our US,CN or UK warehouses or fulfilment centers. All orders are processed and mailed through standard shipping after payment process is completed. Please allow 10-15 business days for US delivery. Delays may be cause by US domestic and international holidays.  Please be advised some items are shipped internationally. Please allow up to 15 days for shipping delivery to be completed. Up to  20 days during international holidays. Please contact wecare@trinityksys.com for any concerns or questions about shipping. 

International shipping can take up to 35 days including Puerto Rico US. Territory please allow processing and shipping times to be complete for international shipping. 

Custom made and made to order items are US only and do not have the same processing/shipping time as all other items. Allow up to 25-30 days for manufacturing of your Trinity Skys's custom made product. Once completed shipping will be from USPS standard shipping. 3-7 business days for order arrival. All custom made items have disclosures that they are customizable items and require customization notes in checkout. 

If your package goes to insufficient address/return to sender it was cause because the customer did not enter their apt#/building. Please ensure that your apt#/building is in your order not doing so will cause your package to go into insufficient address. Ensure the location is one customer or recipient will have access throughout our fulfilment time. Not doing so will cause our merchandise in any of these instances to be lost in parcel and we do not take responsibility for these errors not caused by our store. Customer agrees to accept responsibility for full purchase amount if merch not returned to our fulfillment or retrievable by carrier within 30 days.  

For calculated shipping rates: Standard shipping charges for your order will be calculated at checkout. Our standard rate for shipping is $7.5 USD us domestic and displayed at checkout. Orders over $50 USD are currently automatically free shipping in checkout. 

Puerto Rico - 10.99 

UK -  $14.99 / free shipping on orders over $100 

Brazil - $14.99

Canada - $8.00 shipping / free shipping on orders over $60


Full International shipping- not available temporarily as we are working to provide better shipping options and rates. 

Once again be mindful that holidays may cause shipping delays by 2-5 days. Domestic and Internationally. Thank you from Trinity Skys. 

For wholesale expect delivery within or up to 30 days for bulk order depending on size of order. 

For dropship customers expect delivery to customers within 15-20 business days.